One platform, configured to your work
Civic OS is a configurable platform, not a single-purpose tool. The same building blocks run a clubhouse booking system, a staff portal, and a multilingual intake desk. Here is what those blocks do.
Start from your data, not from a template
You describe the information you work with; Civic OS builds the screens, forms, and reports around it, and you adjust them through settings as the work changes.
Build without code
Describe your work; the system builds itself around it.
Pages build themselves
Describe a type of record and Civic OS creates the screens to list, view, add, and edit it, with no custom development.
Change it as you go
Rename fields, reorder forms, set who sees what, and add validation rules through settings, not code.
Guided forms
Walk staff or the public through complex intake one step at a time, with auto-save and a review step before submitting.
Own your data
Your information stays yours, coming in and going out.
No lock-in
Your data structure is the product. Inspect it, export it to Excel, or self-host the whole system; it is open source under AGPL-3.0.
Search and reporting
Full-text and partial search across your records, plus dashboards, charts, calendars, and maps to see the whole picture.
Import and export
Bring existing spreadsheets in and take clean data out, with relationships and validation preserved.
Meets people where they are
Accessible on any device, in any language.
Any language, any direction
Multi-language support with right-to-left layouts built in, so the system works in the language people actually use.
Works on any device
Responsive on phones and desktops, and installable so it opens like any other app on a phone.
Notifications that reach people
Email and text notifications with reusable templates, so people get updates where they are.
Run it your way
Control who can do what, and keep a clear record.
Roles and permissions
Decide exactly who can see and do what, down to the individual record, through a visual permissions screen.
Single sign-on
Staff sign in with accounts they already have, including Microsoft and social logins.
Notes and history
Every record can carry notes and a system-generated history, so you can see what changed and when.
See it running
Read how a real Flint nonprofit put these pieces to work.